6win88 Privacy Policy — Your Information Is Our Responsibility

Introduction and Purpose

6win88 is a trusted and secure online gaming platform for players in Bangladesh. We believe your personal information is your asset, and keeping it protected is our highest priority. This Privacy Policy ("Policy") explains how all personal information collected, processed, and stored during your use of the 6win88 platform is managed.

By using our website, mobile platform, or any related services, you are considered to have read and agreed to the terms of this Privacy Policy. If you do not agree with any part of this Policy, we ask that you refrain from using our services. This Policy may be updated from time to time, and the date of each change will be noted.

6win88 uses SSL encryption technology to keep all your information secure. Our fair play system and data protection framework ensure your privacy is never compromised.

What Information We Collect

Various types of information are collected during registration and use of the 6win88 platform. A detailed description is provided below.

1. Information Provided at Registration

When creating an account, you provide the following information:

• Full name (in Bengali and English)
• Date of birth (for age verification — for users aged 21+ only)
• Mobile number
• Email address
• Preferred username and password
• Payment method details (bKash, Nagad, Rocket, Upay, or bank account number)

2. Identity Verification Information

In accordance with our security and responsible gaming policy, we may collect the following documents:

• National ID card (NID) or passport copy
• Driving licence or birth certificate
• Proof of ownership of the payment method

3. Automatically Collected Information

When you use our platform, the following information is collected automatically:

• IP address and device type
• Browser type and operating system
• Login time, session information, and gaming activity logs
• User behaviour data collected through cookies and similar tracking technologies
• Transaction history, deposit and withdrawal records

How Your Information Is Used

6win88 uses your personal information only for specific and legitimate purposes. We never sell your information to third parties without your consent.

Primary Purposes of Use

• Creating and managing your account and verifying your identity
• Processing transactions — deposits, withdrawals, and bonus payments
• Assisting with dispute resolution and fraud prevention
• Operating the responsible gaming programme and age verification (21+)
• Providing customer support — 24/7 live chat assistance and via email
• Platform security and technical improvement

Secondary Purposes of Use

• Providing a personalised gaming experience based on your preferences
• Sending information about relevant bonuses and promotional offers (with your consent)
• Analysing platform usability and improving services
• Fulfilling legal obligations and complying with regulatory authority directives

Sharing Information with Third Parties

6win88 does not sell, rent, or transfer your personal information to third parties for commercial purposes. However, information may be shared in the limited circumstances described below.

Approved Third-Party Service Providers

We work with trusted service providers who carry out specific tasks on our behalf. These include:

• Payment processing organisations — bKash, Nagad, Rocket, Upay, and banking partners
• Identity verification service providers
• Cybersecurity and fraud prevention service providers
• Game providers — Pragmatic Play, Spribe, JILI, PG Soft, and others

These service providers receive only the information necessary to complete their assigned tasks and are bound by confidentiality agreements.

Legal Obligations

We may be required to disclose information in response to a court order, government investigation, or applicable law. In such cases, we will provide only the minimum information necessary.

Business Restructuring

In the event of a merger, acquisition, or asset transfer, your information may be transferred to the new authority. You will be given advance notice in such cases.

Cookies and Tracking Technologies

The 6win88 website uses cookies and similar technologies to improve your browsing experience and ensure the platform functions properly.

What Types of Cookies We Use

• Essential Cookies: These cookies are necessary to maintain login sessions and ensure security.
• Functional Cookies: Store your language preferences, game settings, and other personalised experience data.
• Analytics Cookies: Collect anonymised data to understand which pages are most used.
• Marketing Cookies: Used to display relevant offers and promotions — you have the option to turn these off.

Cookie Controls

You can accept or reject cookies by changing your browser settings. However, disabling essential cookies may cause some platform features to not work properly.

Data Security Measures

6win88 has adopted industry-standard technical and administrative measures to keep your personal information secure.

While we make every effort to protect your information, it is not possible to guarantee 100% security on the internet. You are therefore advised to keep your password confidential and use a secure internet connection.

Data Retention Period

6win88 retains your personal information only for as long as necessary. The retention rules for each type of information are set out below.

• Account Information: For as long as the account is active and for the legally required period after it is closed.
• Transaction Records: For a minimum of five years in accordance with financial regulatory requirements.
• Communication Logs: For up to two years for customer service purposes.
• Marketing Data: Until you withdraw your consent.
• Cookie Data: At the end of a session or for up to two years, depending on the type of cookie.

Once the specified period has passed, information is securely deleted or anonymised. Some information may be retained in anonymous form for statistical purposes only.

Your Data Rights

You have certain fundamental rights over your personal information. 6win88 respects these rights and supports you in exercising them.

Right of Access

You may request a copy of the personal information we hold about you at any time. We are committed to responding within 30 days of receiving your request.

Right to Rectification

If any of your information is incorrect, you may request that it be corrected. You can update some information directly from your account settings.

Right to Erasure

In certain circumstances you may request that your information be deleted. However, some information may not be possible to delete due to legal obligations.

Right to Object to Processing

You may request at any time to stop receiving marketing messages or to object to the use of your information for specific purposes.

How to Exercise Your Rights

To exercise any of the above rights, contact us via our 24/7 live chat support or directly by email. We will verify that the person making the request is the genuine account holder.

Protection of Minors' Information

6win88 strictly provides services only to those aged 21 or older. We do not knowingly collect personal information from any minor.

If we ever become aware that we have unknowingly collected information from a minor, that information will be deleted immediately and the associated account will be closed. Our age verification process helps prevent such situations from occurring.

If you believe a minor is using our platform, please notify our support team immediately.

Policy Changes and Contact

Notice of Policy Changes

6win88 reserves the right to change this Privacy Policy at any time. For significant changes, we will send a notice to your registered email address and update the effective date at the top of this page. Continued use of the platform after any changes will be considered acceptance of the updated policy.

Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy, please contact us:

• 24/7 live chat support — for the fastest response
• Email: [email protected]

We endeavour to respond to all privacy-related requests as quickly as possible and will provide a formal response within a maximum of 30 days.

To learn more about our rules and conditions, please read the Terms and Conditions page. To learn about responsible gaming, visit the Responsible Gaming page.